Annual Tenants Satisfaction Survey 2025

 

Welcome to our annual Tenants Satisfaction Survey. Please use this survey to tell us your views and opinions about our service over the last 12 months.

 

Your views are important to help us improve our service to you and will be reported to the Regulator of Social Housing to help measure our performance in that year.

 

The survey is open to Redditch Borough Council Housing tenants only and should take about 5 minutes to complete.

 

The closing date for responses is 5pm on Friday 14th February 2025.

 

What this survey is for? 

 

As a social landlord, Redditch Borough Council (RBC) is accountable to the Regulator of Social Housing. The regulator has recently introduced a new national standard for assessing the performance of social landlords in providing good quality homes and services in England. To help measure performance against that new standard, the regulator has also introduced new ‘tenant satisfaction measures’, which social landlords must gather and report annually. This survey forms part of those measures by gathering tenants’ views and opinions looking back over the last 12 months.

 

Thank you for taking time to complete this survey, we appreciate it. 

Please select the area you live in from the list below